142 Medical Front Desk jobs in Greensboro--Winston-Salem--High Point Area (2024)

FAQs

Is front desk a stressful job? ›

Front Desk Receptionists often face a dynamic work environment, balancing guest interactions, administrative tasks, and communication duties. Stress levels can vary, influenced by the pace of the workplace and customer service demands.

Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims.

A successful Front Desk Receptionist must possess a combination of hard and soft skills. Key competencies include strong communication skills for interacting with clients and colleagues, organizational abilities for managing daily tasks, and basic computer literacy for handling emails, office software, and databases.

Front office medical assistants are health care professionals who performs a number of duties, including greeting and scheduling new and follow-up appointments for patients and visitors, bookkeeping, calling patients to remind them of appointments, answering and routing calls, making transactions, registering new ...

The best way to answer this question is to focus on your strengths and try to avoid bringing up any weaknesses. Sample Answer: I'm a very hard worker and I'm always looking for ways to improve my job performance. My biggest weakness is that I'm not the most punctual person, but I always make sure to get the job done.

Managing the increasing number of calls.

Managing incoming calls remotely adds another layer of complexity to a receptionist's day. Understanding the caller's query, deciding the best course of action to take, and who to direct or escalate the call to can be tricky under normal circ*mstances.

The general dress code for most offices is business casual. Women may choose pants or a skirt, and men should stick with slacks and button-down shirts (tucked in).

The role of front-end services in medical billing is to schedule appointments and payment collection smoothly. Moreover, you can easily verify insurance to claim the amount from the insurance company by front-end management.

A medical receptionist ensures no call goes unanswered, providing a positive patient experience with 24/7 availability, even during evenings, weekends, and holidays. Handling incoming calls professionally and empathetically ensures patients feel valued and heard.

Front Desk Associates tend to have more specialized duties and are often found in industries where guest or patient services are a central part of their role. Receptionists, on the other hand, typically have more general administrative responsibilities and can be found in a broader range of organizations.

What should a receptionist not do? ›

A Receptionist is a professional who manages the front desk of an organization. They are usually the first point of contact for customers.

Receptionists check patients in and out, answer phones, and may schedule appointments. They may be the the “gatekeeper” between the doctor and office visitors. A medical office assistant, on the other hand, has a much more comprehensive list of duties.

Medical receptionist duties vary from job to job, but they usually involve administrative work and customer service. You'll typically work at the front desk in a medical setting, performing tasks like greeting patients, entering data, answering phones, and doing clerical work.

Responsible for the general flow of patients and assigning front staff and support staff to cover patient volume. Responsible to provide guidance on front desk procedures and answer questions regarding protocol. Responsible to help develop and implement training and education to train new staff.

It's not uncommon for a front desk worker to take on five to ten roles simultaneously. Not only is their job important, but it can also be the most demanding. They are literally in charge of the entire nerve center of the hotel. Most of the important functions that exist for the hotel begin and end at the front desk.

While it would be nice if you only needed to focus on one thing at a time, most jobs for front desk professionals require multitasking in a fast-paced environment. At any given moment, you may need to answer the phone, greet a guest, sign for a package, and process a credit card transaction simultaneously.

Receptionists are often the first point of contact for customers, clients, and visitors. They have to handle multiple tasks, such as answering phone calls, scheduling appointments, greeting guests, and managing paperwork.