5 No-Good Reasons Why Insurance Agents Quit (2024)

It can happen to anyone in any industry… sometimes we just want to pack up, call it a day, and say “I quit.” As tough as things may seem, don’t be so quick to give up!

Avoid these baited traps to ensure you’re on the path to a long, successful career.

#1 Low Motivation

It’s not a secret. To be a thriving insurance agent, you have to want to succeed. Failure to work hard is one of the top reasons people in this industry want to call it quits. While it’s true that this job isn’t easy, it’s also true that it can be very rewarding when you allow it to be.

As an insurance agent, you have daily opportunities to change your clients’ lives for the better. You can expect to get out of this job as much as you put in. That means if you truly care about your clients and put your best foot forward in finding a plan that will fit their needs, you can find joy in the fact that you’ve made a positive impact on them and their future.

If you still need more motivation, partner with a top FMO like Ritter Insurance Marketing to participate in sales incentives. We run programs like our Quest for Cash, where we reward agents for their Med Supp sales. Our carriers also provide agents with opportunities to increase sales by giving away easy-to-earn prizes. Don’t be afraid to use these incentives as motivation to boost your business. We encourage it!

#2 Unconstructive Management

Let’s be honest. You might not love your boss, but is that a good enough reason to quit insurance altogether? We don’t think so!

It’s not uncommon in the insurance industry for agents to be promoted based on high sales. While selling lots of plans and earning high commissions are certainly factors in becoming a successful agent, those traits don’t always translate into being good at managing and teaching others.

Consider becoming an independent agent and working with an FMO.

When starting out, you need guidance, and that’s OK! Instead of quitting your job entirely, consider becoming an independent agent and working with an FMO. You can make your own hours and essentially be your own boss. If you choose to work with Ritter Insurance Marketing, not only will you feel like your work holds value, but we can also provide you with the trainings and webinars you need to become more knowledgeable about your market.

#3 Lack of Resources

You might find yourself wanting to quit if you feel like you don’t have the means to put your best foot forward. No one provides what you’re looking for better than an established FMO. The last thing we want is for you to feel frustrated when submitting applications or trying to find the right plans for your clients. That’s why Ritter provides you with tools and back-office support to make your job much easier.

Ritter’s Medicare Quote Engine can help you find and compare plans based on your clients’ age and location, and you can even for your clients to utilize when searching for and enrolling in plans. We also have online contracting through Contract Now to make partnering with new carriers easy and convenient. We’ve housed all our technological tools in the Ritter Platform, an impressive CRM where you can email Scopes of Appointment, send prefilled applications, organize your client info, and record calls with CallVault.

Note: Newly registered agents must speak to their sales specialist before unlocking Contract Now.

#4 Having (Too) High Expectations

It’s admirable to set big goals for yourself, especially if that’s what keeps you motivated! But sometimes it’s OK to take a step back and assess your current situation. If your expectations are so high from the beginning that they’re unachievable, you might be setting yourself up for failure… which may drive you to eventually quit. Don’t do this to yourself!

Try not to be discouraged if you face rejection from clients, especially if you’re a new agent. It can take a little while to build trusting relationships, so don’t be discouraged if every appointment doesn’t result in a sale.

Good things take time. Let yourself grow within the industry.

Good things take time. A flower doesn’t bloom as soon as it’s planted, and you need time to let yourself grow within the industry. Start by setting smaller SMART goals for yourself and slowly, but surely, work your way towards success.

#5 Struggling with Mindset

The common thread underlying all these reasons is struggling with the right mindset. When you become an insurance agent, especially if you’re independent, you don’t just become an agent — you become an entrepreneur. It takes tenacity, perseverance, resilience, and ambition to start your own business, market yourself, and find clients in order to close sales. We highly recommend steeping yourself in material that will help you develop your entrepreneurial mindset, including relevant podcasts and books. Here are some ideas to get you rolling:

If you’re on the verge of tossing in the towel, give one of these inspiring resources a try.

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If you find yourself wanting to quit, remember why you became an insurance agent in the first place. Nothing you’ll come across is so severe that it can’t be worked through with a little patience and perseverance. If you’re looking for more motivation or a hand up, that’s what we’re here for!

5 No-Good Reasons Why Insurance Agents Quit (2024)

FAQs

5 No-Good Reasons Why Insurance Agents Quit? ›

One of the biggest reasons that insurance agents quit is the fact that they have unrealistic expectations. The insurance industry is huge, which leads many people to think they can easily make a large income by selling insurance.

Why did I quit being an insurance agent? ›

One of the biggest reasons that insurance agents quit is the fact that they have unrealistic expectations. The insurance industry is huge, which leads many people to think they can easily make a large income by selling insurance.

Why do 92% of insurance agents fail? ›

Not enough follow up and follow through” is one of the most commonly cited reasons insurance agents fail. While many agents are well-intentioned when they promise to get back to a client, it is often poor organizational skills that lead to the lack of follow-through.

What percentage of insurance agents quit? ›

The burnout rate for life insurance sales agents is high. More than 90% of new agents quit the business within the first year. The rate increases to greater than 95% when extended to five years.

Why do people dislike insurance agents? ›

No Trust in the Insurance Agent or Insurance Company

Some are just paranoid, but others have had past experiences that justify their lack of trust. Whether it has been lack of service from their agent or not being treated fairly on a claim, bad experiences can put a very negative light on the insurance industry.

What is the hardest part of being an insurance agent? ›

An agent who is only out to earn a commission, regardless of the needs of the client, is not likely to last long in the business. Agents and brokers who listen carefully to what their clients and prospects say will be able to earn their trust, which is the hardest part of their job.

What is the disadvantages of being an insurance agent? ›

Cons of Being a Life Insurance Agent

You must sell policies to earn an income. This can be stressful, especially when you are just starting in the industry. No Guarantees: Even if you are a successful life insurance agent, there are no guarantees that you will continue to be successful in the future.

What is the hardest insurance to sell? ›

Life insurance is a very difficult product to sell. Simply getting your prospect to acknowledge and discuss the fact they are going to die is a hard first step.

Why are insurance agents so rich? ›

Insurance Agents get paid a commission (percentage of your premium) from your insurance carrier. You do not pay insurance agents directly. Instead, every time you make a premium payment, the insurance carrier pays the set commission rate to the agent or agency.

Why is it so hard to sell insurance? ›

The state has been particularly battered by the dual forces of nature and economics — wildfires fueled by drought and, more recently, flooding have led to significant losses for insurers, prompting many to exit the market or drastically adjust their offerings. For Harper, the job's emotional toll is palpable.

What is the average age of an insurance agent? ›

59 years old.

The average age of independent insurance agents is closer to retirement than you may think. Twenty-five percent of insurance agents are expected to retire in the next two years, making room for the younger crowd to move in.

Is insurance a stable career? ›

You Can Enjoy Increased Job Security

Insurance is widely considered an “evergreen career,” one which typically offers excellent job security.

What is the turnover rate for insurance agents? ›

Historically, turnover rates in the insurance industry have increased from 8-9% to 12-15% recently, indicating that retaining employees is becoming more difficult​ (Deloitte United States)​.

Why do so many insurance agents fail? ›

Laziness - This is a big one. Agents are self-employed 1099 in commission based insurance sales. They do not act like driven business owners but more so like people making excuses as to why they couldn't work. They say they are working but in many cases do very little activity that will produce income.

How to spot a bad insurance agent? ›

You can usually spot the bad apples in the bunch by their: High-pressure tactics: A good insurance agent will lay out your options for you and explain the pros and cons of each choice. They won't press you to sign in a hurry — nor will they automatically push you toward the highest coverage and priciest policy.

What do insurance companies fear the most? ›

Legitimate Denials

People have successfully fooled insurance companies into paying out for false injuries, so these insurers are often paranoid about paying out for a false claim.

How stressful is being an insurance agent? ›

Insurance Agents operate in a high-pressure environment where the lines between personal and professional life can often become blurred. Balancing client needs with personal time is a delicate act, and several factors can tip the scales, leading to stress and burnout.

Why do people like being an insurance agent? ›

You're Selling Something People Need

As an insurance agent, you're helping to identify needs of your clients and provide effective solutions. Insurance is always money well spent. Your job is to guide clients to the right products to protect themselves, their investments and their families.

What happens if you quit your job with insurance? ›

Key Takeaways

You'll likely have access to COBRA—temporary coverage that lets you continue your health plan—after leaving a job, but you'll have to pay the full cost of premiums. You can use the health insurance marketplace to search for an individual or family plan after losing your job-related coverage.

Why do customers leave insurance companies? ›

The Biggest Reason Clients Leave

After one negative experience, 61% of people will switch to a competitor–make it two, and that number jumps to 76%. Good customer service is characterized by clear, effective, and timely communication.

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