FAQs
Stick to the facts: Avoid giving an opinion about anything. Write down the adjuster's name and information for future reference. Do not guess answers: If you do not know the answer to a question, simply say so.
What are the most important things to look for in car insurance? ›
What Type of Coverage do I Need or Want?
- Liability Coverage. When operating a motor vehicle, liability coverage is probably the most important coverage you will need. ...
- Comprehensive and Collision. ...
- Medical coverage. ...
- Uninsured/Underinsured Motorist. ...
- Uninsured Motorist Property Damage. ...
- Rental Reimbursem*nt.
Why do car insurance companies ask so many questions? ›
Insurance fraud is a significant concern for the industry. By asking questions, companies can verify the accuracy of their claims and prevent fraudulent activities. This ultimately keeps costs down for honest policyholders.
What are 3 factors that insurance companies look at to determine how much your insurance is going to cost? ›
Auto insurance rates depend on factors such as your age, gender, location, the kind of car you drive, your driving record and possibly even your credit score.
What is insurance best answer? ›
Insurance is a contract, represented by a policy, in which a policyholder receives financial protection or reimbursem*nt against losses from an insurance company.
What are the 3 most important insurance? ›
As you hit certain life milestones, some policies, including health insurance and auto insurance, are virtually required, while others like life insurance and disability insurance are strongly encouraged.
What is the #1 auto insurance in the US? ›
State Farm is the biggest auto insurance company in the country by market share, while Progressive, Geico and Allstate are the next three.
What to look out for in insurance? ›
Inclusions & exclusions
Any insurance policy will outline exactly what you are covered for – what's 'included' – and exactly what you're not covered for – what's 'excluded'. Make sure you know what these are before you sign up to a policy because you won't be able to make a claim on anything that is excluded.
Why does insurance ask how many miles? ›
Your average mileage can affect your insurance rate because the more miles you drive, the more opportunity you have to be involved in an accident or other event. Some insurers, including Progressive, only ask about the length of your commute, while others ask for your estimated annual mileage.
What questions does insurance ask? ›
Some of the most common questions insurance companies ask following an accident involve the basic facts of what happened, including:
- Who was involved in the accident?
- Was anyone else in the vehicle?
- Who was in the other vehicle?
- What led to the accident?
- What happened, and why?
- When did the accident occur?
Car accidents and traffic violations are common explanations for an insurance rate increase, but other reasons why your car insurance rate can go up include changing your address, adding a new vehicle or driver, increases to claims in your ZIP code, and increases to car repair/replacement cost.
Which gender pays more for car insurance? ›
In general, car insurance companies charge male drivers more for coverage because they're more likely to get into accidents. But while most states allow insurers to consider gender when setting rates, your age, location, insurance provider and driving record usually make a bigger difference.
Does credit score affect car insurance? ›
On average, drivers with poor credit pay 118 percent more for full coverage car insurance than those with excellent credit. California, Hawaii, Massachusetts and Michigan prohibit or limit the use of credit as a rating factor in determining auto insurance rates.
Is insurance cheaper if your car is paid off? ›
Car insurance premiums don't automatically go down when you pay off your car, but you can probably lower your premium by dropping coverage that's no longer required. Banks and financing companies who loan you money for your car are called lienholders.
How do you answer an insurance adjuster question? ›
Give brief answers.
Try to answer each question in as few words as possible. Don't explain. If you are specifically asked to explain, do so in as few words and with as little detail as possible.
How to respond to insurance claims? ›
What Do You Not Say to an Insurance Claim Adjuster?
- Do Not Give Long Answers. Keep your responses short and only answer exactly what was asked. ...
- Do Not Agree to a Recording. Insurance adjusters will often ask if they can record your phone conversation. ...
- Do Not Provide Opinions. ...
- Do Not Discuss Injuries.
What are 3 important tips on filing an auto insurance claim? ›
Important Tips
- Read your policy. ...
- If you don't understand your policy, ask your agent and/or company for clarification.
- If you have an accident, call the police. ...
- Get as much information as possible at the accident scene to furnish to your agent and/or insurance company.