Consumer Complaints (2024)

FAQs

Who investigates consumer complaints? ›

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law.

A complaint may be made in writing under the following circ*mstances: Loss or damage is caused to the consumer due to unfair or restrictive trade practice of a trader or service provider; the article purchased by a consumer is defective; the services availed of by a consumer suffer from any deficiency; a trader or ...

Call the toll-free Consumer Assistance Hotline at 800-697-1220 or file a complaint online at https://dos.ny.gov/file-consumer-complaint. Consumers can also request a consumer complaint form by calling the hotline. Free.

California Attorney General's Office. File a complaint online at http://oag.ca.gov/. The Better Business Bureau. Go to www.bbb.org, or consult your phone directory for a local office.

Examples of Civil Consumer Fraud include:

False advertising. Misleading drug/healthcare claims. Unlicensed professionals. Retail overcharging at the register, and many other types of cases involving unfair business practices.

Consistent with applicable law, we securely share complaints with other state and federal agencies to, among other things, facilitate: supervision activities, enforcement activities, and. monitor the market for consumer financial products and services.

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...

We do not resolve individual complaints on these issues and you will not receive status emails about your complaint. However, the collective data we receive helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.

The New York City Consumer Protection Law forbids all "deceptive or unconscionable trade practices in the sale, lease, rental, or loan, or in the offering for sale, lease, rental, or loan of any consumer goods and services, or in the collection of consumer debts." Under the Consumer Protection Law (commonly referred to ...

What is the consumer Fairness Act NY? ›

The Consumer Credit Fairness Act requires plaintiffs to file certain affirmation when seeking a default judgment in any consumer debt case as follows: If the plaintiff is the original creditor, the application MUST include an Affirmation of Facts by Original Creditor [UCS-CCR3].

New York Attorney General complaint number: 1-800-771-7755. Online: Submit a NYS Attorney General Consumer Complaint using their online form.

There isn't just one most common complaint, but some of the top issues include long wait times, unresponsive agents, bad customer service, lack of self-service options, and poor product or service quality.

These rights are protected by regulations to keep consumers safe from harm or fraud. President John F. Kennedy introduced the “Consumer Bill of Rights” in 1962. Every consumer has four fundamental rights: the right to safety, the right to choose, the right to be heard, and the right to be informed.

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.