Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (2024)

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Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (1)

Cargo Agent (Customer Service Agent) - MSP

Delta Air Lines Minneapolis, MN

Delta Air Lines Minneapolis, MN

2 days ago

Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (3) Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (4) Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (5)

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United States, Minnesota, MinneapolisCargo 26-Mar-2024Ref #: 24091 LinkedIn Tag: How you'll help us Keep Climbing (overview & key responsibilities)

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely.

As a Cargo Agent, you will be the face of Delta cargo by interacting directly with customers face to face and over the phone.

This position is an entry-level customer service agent position. Our leaders provide mentorship to help prepare you to advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

The starting pay for Cargo Agents in Minneapolis, MN is $19.00 per hour. Additional pay increases occur regularly through 10.5 years.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives.
  • 401(k) with generous company contributions up to 9%.
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
  • Domestic and International space-available flight privileges for employees and eligible family members.
  • Career development programs to achieve your long-term career goals.
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
  • Recognition rewards and awards through the platform Unstoppable Together.
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What You Need To Succeed (minimum Qualifications)

  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embrace diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.
  • Have a valid driver’s license.
  • Possess basic digital literacy.
  • Ability to frequently lift tools, supplies, or items weighing up to and including 50 pounds.
  • Pass a physical ability test (PAT). You can prepare for the PAT by watching this video.
  • Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.

What Will Give You a Competitive Edge (preferred Qualifications)

  • Previous cargo freight and warehouse operations experience is preferred.
  • Typing/computer skills are strongly preferred.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Customer Service
  • Industries

    Travel Arrangements and Airlines and Aviation

Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (6) Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (7) Delta Air Lines hiring Cargo Agent (Customer Service Agent) - MSP in Minneapolis, Minnesota, United States | LinkedIn (8)

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FAQs

How much do Delta Cargo workers make? ›

As of Jun 14, 2024, the average hourly pay for a Delta Cargo in the United States is $21.06 an hour. While ZipRecruiter is seeing hourly wages as high as $36.06 and as low as $13.46, the majority of Delta Cargo wages currently range between $16.35 (25th percentile) to $24.04 (75th percentile) across the United States.

Is it hard to get hired by Delta? ›

Is It Hard To Get Hired At Delta? Yes, it's very hard to get hired at Delta, and only 1-2% of applicants get hired. Delta Air Lines is one of the top airlines for flight attendants, so the competition is fierce.

What does a cargo agent do at Delta? ›

Cargo Agents are the face of Delta Cargo by interacting directly with customers face to face and over the phone.

What does a Delta customer service agent do? ›

Job Responsibilities:

Assist passengers with booking reservations, managing existing bookings, and making changes to travel itineraries. Handle inquiries regarding flight schedules, fares, baggage policies, and other travel-related information.

What is Delta Air Lines starting pay? ›

Delta raised staff pay by 5% last year and the pay hike unveiled Monday is the third the Atlanta-based carrier has announced since 2022. With the new raises, starting pay at Delta's mainline operation in the U.S. will rise to $19 an hour from $16.55.

How much do air cargo carriers get paid? ›

The average Air Cargo Carriers salary ranges from approximately $52,825 per year (estimate) for a Connection Center Associate to $217,637 per year (estimate) for a Vice President Operations.

Do all Delta employees fly for free? ›

Free and Discounted Flights

Delta Airlines employee perks include occasional free and discounted tickets. Family members can also get discounted tickets. Travel benefits encourage employees to take vacations away from home so that they return to work feeling more refreshed and motivated.

Does Delta hire without a degree? ›

Is a four-year college degree required? A four-year college degree is highly preferred but not a requirement for first officer candidates.

How long is Delta training? ›

If you have a successful Event Day interview, you will be offered a position with Delta as a flight attendant. Once pre-employment is successfully completed, flight attendants are given their training date, base assignment, and then begin their 7-week onsite training in Atlanta, GA.

What is required to be a cargo agent? ›

How to Become a Cargo Agent. There are several qualifications you need to meet for a job as a cargo agent. Most cargo agents have a high school degree or GED certificate. Some have done some post-secondary training, but most enter the career and gain experience and skills on the job.

How much do cargo agents make in the US? ›

$34,000 is the 25th percentile. Salaries below this are outliers. $43,000 is the 75th percentile.

How do I contact Delta recruiting? ›

I have a question about my application. Who should I reach out to? Please email Candidate Care for assistance at candidatecare@delta.com.

Do airline customer service agents get free flights? ›

How do I get these benefits? You do not have to be a flight attendant to get free flight benefits. There are many positions available within the airlines and all of the benefits are the same: free flight benefits. Positions such as: reservation agent, customer service agent, manager, supervisor, ramp agent, etc.

What is the best airline to work for? ›

Delta Air Lines consistently ranks as one of the bet airlines to work for in the US. Not only does it offer competitive salaries and excellent benefits packages, but it also provides opportunities for growth and development within the company.

Can you work remotely with an airline company? ›

Yes, it is possible to work from home for an airline, depending on the specific job role you are interested in.

Do cargo ship workers make good money? ›

Generally, salaries range from around $20,000 to $80,000 per year, with higher wages typically offered for positions requiring specialized skills or responsibilities. When not at sea, the lifestyle for workers on cargo ships can vary significantly.

What is the highest paying job at Delta? ›

The highest-paying job at Delta Air Lines is a Vice President Sales with a salary of $462,267 per year (estimate).

What is the salary of flying cargo? ›

How much does a Cargo Pilot make in California? As of Jun 8, 2024, the average annual pay for a Cargo Pilot in California is $129,377 a year. Just in case you need a simple salary calculator, that works out to be approximately $62.20 an hour. This is the equivalent of $2,488/week or $10,781/month.

Do cargo pilots make good money? ›

Cargo pilots enjoy flexible schedules, peaceful flights without passengers, and higher pay. Salaries for cargo pilots vary by airline, experience level, and region, mirroring traditional airlines. Senior Captains and First Officers for Fed Ex can make as much as $326,000 and $226,000, respectively.

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