Grocery Delivery & Pickup - Wegmans (2024)

Grocery Delivery & Pickup - Wegmans (1)

Grocery Delivery & Pickup - Wegmans (2) Make grocery shopping easy. Order online or with the Wegmans App.

Grocery Delivery & Pickup - Wegmans (3)

Instacart+

Unlimited grocery delivery for $99/year

Save Time & Money with These Membership Benefits:

Grocery Delivery & Pickup - Wegmans (4)

$0 Grocery Delivery Fee

on unlimited grocery orders of $35 or more

Grocery Delivery & Pickup - Wegmans (5)

5% Credit Back

on eligible pickup orders (excludes alcohol)

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Even More Savings

with reduced service fees

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Delivery powered by Instacart Pay $99/year to get unlimited grocery delivery with $0 delivery fees. 14-Day Free Trial only available to new Instacart+ users who have not redeemed offer previously. Cancel any time at no cost. View Terms and Conditions

Grocery Delivery & Pickup - Wegmans (7)

Let us shop for you with grocery delivery and pickup!

If you prefer to have groceries ready for pickup, we will carefully gather your items and then load them into your car. 100% of grocery pickup orders are shopped by Wegmans employees!

We can have groceries delivered to your door within hours. Just choose your favorite products and select a delivery time that’s convenient for you.

Learn How to Order Grocery Delivery orPickup

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How to Order Groceries Online

Did you know you can order grocery delivery or pickup right on wegmans.com? Check out our step-by-step directions thatmake it easy.

View Our Grocery Pickup Tutorials:

  • Learn how to order groceries on your desktop
  • Learn how to order groceries on the Wegmans App

View Our Grocery Delivery Tutorials:

  • Learn how to order groceries on your desktop
  • Learn how to order groceries on the Wegmans App

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Tips for Ordering on the App

From signing in to saving your shopping lists, see our top tips for ordering groceries on the Wegmans App.

Use EBT SNAP benefits on wegmans.com and the Wegmans App for grocery delivery and pickuporders!

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Shopping Lists Made Easy

Use the new filter on wegmans.com to easily identify EBT-eligible items for in-store shopping lists as well as grocery delivery and pickup orders. A primary payment method is required for non-EBT-eligible items and applicable fees.

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EBT-eligible items to help you and your family feel your best!

Our Wegmans Nutritionists picked 12 items to keep on hand that are not only nutritious, but can also help you put together quick, flavorful, and affordable meals and snacks.

A Note About Our Pricing

*Service fee may vary by location.

Instacart+ Member Pricing

  • $99 one-time annual fee for unlimited grocery deliveries
  • 4% Instacart service fee* per transaction
  • $35 order minimum for grocery delivery, and tips are optional

Grocery Delivery Pricing

  • $3.99 starting grocery delivery fee per order
  • 7% Instacart service fee* per transaction
  • $35 order minimum for grocery delivery, and tips are optional

Grocery Pickup Pricing

  • $0 grocery delivery fee
  • $0 service fee*
  • $10 order minimum for grocery pickup

We keep our prices consistently low, every day, so you can save on the items your family uses most.
Our online prices remain about 15% above in-store prices which includes our costs for shopping your order.

Frequently Asked Questions

How do I request a refund for an item that I ordered online?

To ensure the quality and safety of items, we do not accept returns for online orders. You may, however, receive a credit on your next order if you are not satisfied with your order for any reason.

For an order placed through the Wegmans App or website, follow these steps:

  1. For Delivery Orders: After completing your order, view it under “My Orders and Receipts” and click “Report an Issue.”
    For Grocery Pickup Orders: After completing your order, view it under “My Orders and Receipts” and click on “Rate Order.”
  2. For Grocery Delivery Orders: After selecting “Report an Issue,” you can then select which issue applies to the order (missing items, wrong items, damaged items, etc.) and designate the specific items for each problem.
    For Grocery Pickup Orders: Rate your order 4 stars or less and a “Get Help” button will appear that will take you to the help page. You will then be able to select which issue applies to the order and designate the specific items for each problem.
  3. You will be able to specify if you would like a refund to your card or a credit on your account as compensation for the issue.

For an order placed through the Instacart App or website, follow these steps:

  1. Go to the Instacart app and tap the Account icon to access your account; select “Your Orders” to find the purchase with the item you would like a refund for and tap on the order.
  2. Tap the “Rate Order” button at the bottom of the screen.
  3. Rate your order 4 or less stars or tap “Report an Issue.”
  4. Select the reason for the refund (Wrong item, Missing item, Damaged item, etc.) and select the item. When you are finished, tap “Submit Issues.” You will receive an email from Instacart letting you know the amount that will be refunded to your account.

What are the grocery delivery hours?

The typical grocery delivery hours are between 9 am and 10 pm. Available delivery windows can be viewed when “Delivery” is the selected shopping method and can be changed by clicking on the location icon, then clicking “View Timeslots.” (On holidays, grocery delivery hours are subject to change per store holiday hours.)

How far in advance can I place my order for grocery delivery? What is the delivery window?

Grocery delivery orders can be placed up to 6 days in advance and will be delivered within a two-hour window. Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on the availability of Instacart’s Personal Shoppers.

You can view available delivery times on the app by clicking on the left-hand menu bar icon and tapping on the first item displaying your current shopping method. Then, select “Delivery” and put in your delivery address. You can then view delivery timeslots.

Delivery hours can be viewed on the app by clicking on the left-hand menu bar icon and tapping on the first item displaying your current shopping method. Then, select “Delivery” and put in your delivery address. You can then view delivery timeslots.

How do I place an order for grocery delivery or pickup?

Grocery delivery and pickup orders can now be placed directly on wegmans.com or through the Wegmans App. On wegmans.com, click on the ‘List’ icon in the top right corner of the screen.

You can choose which store you would like to build your list at and then choose either Grocery Delivery or Pickup to place an order. On the Wegmans App, tap on the shopping method next to the home icon, and select either In Store, Grocery Delivery or Pickup.

For the easiest way to order your groceries, make sure you are logged in to your Shoppers Club account. This will allow you to view previously purchased items so that you can quickly add them to your cart. Then, simply browse our departments and add items to your list or cart.

How can I cancel an order?

To cancel a grocery delivery or pickup order, simply log back into wegmans.com or the Wegmans App and find your pending order under “My Orders & Receipts.” You can cancel an order online up to the time Instacart’s Personal Shopper starts shopping the order in the store.

Typically, this is 1-2 hours before the requested delivery or pickup time. Cancelation fees do not apply if the order is cancelled prior to the shopper picking the order.

EBT SNAP as payment

Can I use my EBT SNAP card to order groceries online?

Yes! Customers can now use EBT SNAP cards when placing a grocery delivery or pickup order online. Please note that only EBT-eligible items can be paid for using SNAP funds. A primary payment method is required for non-EBT-eligible items and fees.

How do I know which items areSNAP eligible?

There is an EBT filter online and an EBT tag on items to quickly identify eligible products.

Is there an order minimum when I am paying with a EBT SNAP card?

No

Can I designate the amount to pay with a EBT SNAP card?

Yes, you can determine the amount charged to your EBT SNAP card up to the total amount of eligible products.

How can I add my EBT SNAP card online?

Under your account profile or during checkout.

Do I need to also use a credit card when paying with my EBT SNAP card?

Yes, you will need to enter a credit card in addition to EBT SNAP for ordering online to cover items and fees that are not EBT-eligible.

What do I do if I have a problem after receiving my grocery order? Will you refund mySNAP funds?

If EBT-eligible items require a refund, the refund will go back to the EBT SNAP card.

Grocery Delivery & Pickup - Wegmans (2024)

FAQs

Are you supposed to tip Wegmans curbside pickup? ›

There is no additional delivery fee, service charge or tip with grocery pickup. Wegmans Instacart+ members can also receive 5% credit back on eligible grocery pickup orders.

Are Wegmans online prices higher than in store? ›

“We keep our prices consistently low, every day, so you can save on the items your family uses most,” reads Wegmans' disclaimer about higher online prices on Instacart. “Our online prices remain about 15% above in-store prices. This includes our costs of shopping your order.”

How long does Wegmans take to deliver? ›

Available Delivery Options: Standard Delivery in 5-10 business days; Expedited Delivery in 3-5 business days for $4.95; Express Delivery in 1-2 business days for $12.95. Sign in to Pharmacy Online using your Wegmans online account and choose “HOME DELIVERY” as your location.

How does Wegmans Instacart work? ›

It's simple. Using the Instacart app or website, you can shop your favorite products from a Wegmans near you. After you have placed your order, Instacart will connect you with a shopper in your area to shop and deliver your order. Contactless delivery is available with our Leave at my door option.

Should I tip if I pickup my order? ›

You may be picking up your food, but that doesn't mean others didn't help get it to you. Here's a guideline for how much to give. Carissa Chesanek is a food, spirits, and lifestyle writer with more than 13 years of experience in the industry.

Should you tip the person who brings your groceries to your car? ›

That being said, a 10% tip or a couple of dollars is a good rule of thumb for the store employee who shopped for and brought groceries to your car or the guy who delivered milk and your favorite cereal to your doorstep. Just keep in mind that, similar to baggers, some delivery people may not be allowed to accept a tip.

Is Wegmans owned by Kroger? ›

History. Wegmans is a privately owned company, founded in 1916 by brothers John and Walter Wegman as the Rochester Fruit and Vegetable Company. Originally starting as a produce cart, the first store opened in 1917 at 72 West Main St in Rochester, New York. Wegmans is headquartered in the Rochester suburb of Gates.

Who is Wegmans biggest competitor? ›

Wegmans Food Markets's competitors

Price Chopper Supermarkets is a regional grocery store chain. Whole Foods Market is a company operating a chain of natural and organic foods supermarkets. Safeway is a company operating a supermarket chain.

What is the cheapest way to get groceries delivered? ›

In the end, Walmart nabbed the top spot as the cheapest place to buy groceries online. The big box store came out about 10% cheaper than Target and 18% cheaper than Amazon Fresh. If it's rare ingredients and gourmet goods you're after, these are the best places to buy specialty items online.

What is the best day to go to Wegmans? ›

Best Days To Shop at Wegmans: Sunday, Monday and Wednesday

“The best day to shop at Wegmans is at 8 a.m. on Monday mornings,” said Samantha Landau, consumer expert at TopCashback.com. “This is when the stock is fresh and it will be unlikely that your favorite items are out of stock.

Who owns Wegmans? ›

Today, Robert's son Danny Wegman, and Danny's daughters Colleen and Nicole, lead the company.

What time is Wegmans the busiest? ›

Worst Days To Shop at Wegmans: Fridays and Saturdays

On weekends in particular — aside from early Sunday morning — you're more likely to get stuck in longer checkout lines. You also might want to avoid going on Tuesdays or Thursdays, unless your specific location gets its shipment in the day before.

Do I tip Wegmans Instacart? ›

Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper(s) shopping and delivering your order.

Do you have to answer the door for Instacart? ›

During checkout, you can request unattended delivery. The shopper will take a picture of the order at your door before they leave. Please note—If you choose unattended delivery, you accept full responsibility for the order after delivery, including any loss due to theft or temperature-sensitive damage.

Is there a minimum order for Instacart? ›

Delivery fee

Instacart+ members get free delivery on eligible orders $35 or more per retailer. All orders must be at least $10 qualify for delivery.

Should you tip curbside employees? ›

You DON'T have to tip, but if you'd like to, here's how much to give. $2-3 dollars is the average tip, consider doing more if the weather sucks. Some "curbies" get $10-20 in the freezing cold. If you feel like tipping, the amount is up to you.

Are you supposed to tip curbside baggage? ›

Airport. Curbside baggage handlers: They say $1 to $2 per bag is good. Shuttle drivers: Whether they're taking you to your car or to the rental car center, drivers should be tipped anywhere between $3 and $5. Usually, more if they help you with really heavy bags or strollers and wheelchairs.

Should I give a tip for curbside pickup at Walmart? ›

Do You Tip for Curbside Pickup at Walmart? While tipping for curbside pickup is not required, it is always appreciated. If you feel that you have been provided with exceptional service, feel free to leave a tip in gratitude.

Are you supposed to tip curbside pickup at Target? ›

Shoppers do accept tips! If you're happy with the service you've received, we encourage you to tip your shopper as well as rate them. Shoppers receive 100% of their tips, but all other feedback and ratings are anonymous.

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