What do I Have to Say to the Insurance Company after a Car Accident? | FAQ (2024)

What do I Have to Say to the Insurance Company after a Car Accident? | FAQ (1)

Your insurance company may require you to provide a statement, sign a medical release, and/or submit to a medical exam. You have a right to hire a personal injury attorney before you give your insurance company a statement about your accident or sign any paperwork.

An attorney can give you advice on how you should talk to your insurance company after a car accident.

What You Say Could Put Your Case at Risk

If you were in a car accident in Ohio, consider hiring legal representation before giving a statement to an insurer.

Even if you do not plan to file a claim with your insurance policy, giving your insurance company a statement still carries risks, such as:

  • Your insurance company might share your statement with the other driver’s insurance company (third-party insurance company).
  • The third-party insurance company may take your words out of context or otherwise use your statement to reduce your settlement or deny your claim.
  • You may have to eventually file a claim with your insurance company (e.g., uninsured or underinsured claims), and your statement could hurt your claim.

Before you give a statement, share your medical records, or agree to a medical exam, explore your options for legal representation. We can help you protect and preserve your rights.

For a free legal consultation, call (614) 538-1116

What Not to Say to Your Insurance Company

While it is okay to share basic information, talking about specific details could put your case at risk. Some riskier topics include:

  • What happened to cause the accident
  • Who caused the accident
  • What you did before the accident
  • Any injuries you may have
  • If you believe you do not have any injuries
  • Any other detail of the accident, your injuries, or other damages

How to Handle a Call from the Insurance Adjuster

You may need to report your accident before you have a chance to hire a lawyer. A representative from your insurance company might call you about the crash, as well. If this happens, you must know how to handle the call.

You can give them general information about the accident, including:

  • Your name
  • The name of others involved in the crash
  • The date and time of the accident
  • The location of the accident
  • The insurance company of the other driver
  • The make and model of cars involved

However, it is paramount you only state the facts and do not speculate. Avoid any discussion of fault or injuries.

If they ask you directly what happened, you can tell them you would prefer to give a written statement. We can help you with this process. You can also politely decline their request for additional information until after you have obtained a lawyer.

Click to contact our personal injury lawyers today

A Lawyer from Our Team Can Fight for Your Rights

We can help protect your right to recover compensation after an Ohio car accident. We will handle all aspects of your legal case, including calculating your damages so you seek a fair settlement agreement. We can also help you file a personal injury lawsuit.

Building a case requires:

  • Documenting and photographing the car accident scene
  • Collecting official records related to the accident
  • Identifying the liable parties
  • Collecting evidence to prove negligence and liability
  • Enlisting experts, including accident reconstruction specialists and medical experts
  • Documenting your damages and ongoing care costs

We will take legal action against the liable party or parties in your case. Sometimes we can negotiate a settlement agreement that allows us to recover compensation for your damages. In other cases, we may need to file a personal injury lawsuit and take your case to civil trial to pursue a payout on your behalf.

Complete a Free Case Evaluation form now

Related: How Does One Receive Compensation after a Car Accident in Ohio?

Avoid Discussing Your Accident With Anyone Else

After a car accident, you should also refrain from discussing specific details with anyone else, especially on social media. Avoid posting pictures, identifying the other party, or discussing what happened on any public website. Even if your account is private, it is better to be safe than sorry.

Related: How do I Look Up an Accident Report?

Do Not Delay When Seeking Compensation

Insurers will usually call you shortly after an accident. Additionally, you must report your accident to the police within a certain period of time if substantial injuries and property damage occur. The sooner you reach out to our firm, the better you will be able to protect yourself.

If you do choose to seek compensation and we cannot secure a fair settlement from an insurer, we can take legal action on your behalf. You do not have an unlimited amount of time to do so, though. According to Ohio Revised Code (ORC) §2305.10, you only have two years from the date of the accident to file a personal injury lawsuit.

If you wait too long to file, you risk having your case dismissed by the court. Keep in mind that investigating an accident, gathering evidence, and negotiating with insurers can take some time.

Related: If I'm in an Accident Involving a Car and Semi-Trailer, and the Truck is at Fault, Should I Settle?

Talk to Us About Your Crash

Bressman Law can help if your accident occurred in central Ohio. We offer free case reviews and handle these cases on a contingency basis. We do not receive payment until you do.

Call us today to get started. We will protect your rights and fight for the compensation you deserve.

Call or text (614) 538-1116 or complete a Free Case Evaluation form

What do I Have to Say to the Insurance Company after a Car Accident? | FAQ (2024)

FAQs

What do I Have to Say to the Insurance Company after a Car Accident? | FAQ? ›

Report The Facts

What not to say when talking to an insurance adjuster? ›

When describing an accident to an insurance adjuster, do not say anything beyond what you experienced directly. You do not want to speculate about what happened because you could accidentally blame yourself. The insurance company could then have a good excuse to reduce your compensation.

What to say when making an insurance claim? ›

Give your name, address, policy number, and the date and time of your loss. Make sure to tell your insurance agent where you can be reached, especially if you are unable to stay in your home. Follow up the call with a letter detailing the problem. Keep a copy of the letter.

What questions does insurance ask? ›

Common Questions Insurance Companies Always Ask
  • Who was involved in the accident?
  • Was anyone else in the vehicle?
  • Who was in the other vehicle?
  • What led to the accident?
  • What happened, and why?
  • When did the accident occur?
  • Where did the accident occur?
  • Where were you going?

How do you describe a car accident to an insurance company? ›

Remember, be truthful, objective and calm — all important while describing a car crash. Get a sense of the vehicles in the accident and the number of people if you can. Sometimes, it might just be you and one other vehicle. In others, several vehicles might be involved, or if it was a chain-reaction, many others.

How to argue with an insurance adjuster? ›

Tips for Negotiating With an Insurance Claims Adjuster
  1. Come well-prepared with supporting evidence. Records and documentation are critical components of the process. ...
  2. Calculate a full settlement amount. ...
  3. Know your bottom line. ...
  4. Beware of the first offer. ...
  5. Get the settlement offer in writing. ...
  6. Read the fine print.
Feb 17, 2023

How to answer insurance claim questions? ›

Below are some best practices to consider:
  1. Contact a lawyer. ...
  2. Keep in mind that despite the friendliness of the person taking your statement, that person is not your friend. ...
  3. Ask specifically that your statement not be recorded. ...
  4. Give brief answers. ...
  5. Don't volunteer information. ...
  6. Answer only the question asked.

How do you write a strong claim sentence? ›

An effective claim is sharply focused and limited enough to be covered in the prescribed length of the essay. A claim must also answer the question: So what? Why/how does this issue matter to readers? What does it mean to make an argument about a text?

How do I make a successful insurance claim? ›

You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates. You should also keep copies of the originals in case your claim is queried or refused. Your insurer may ask if you have other insurance that may cover the claim.

How do I write a settlement offer to an insurance company? ›

Put the Settlement in Writing

This letter can be short and sweet, stating the amount for which you settled, what injuries or damages the settlement covers, and the date by which you expect to receive settlement documents from the insurance company.

What questions should I ask my insurance adjuster? ›

Additional Information
  • “Will you admit fault for the accident?” ...
  • “How much insurance coverage does your driver carry?” ...
  • “Will you pay for my car to be repaired to manufacturer's specifications, without used or after market parts?” ...
  • “Will you pay for my medical bills and lost wages as they are incurred?”

Should I tell my insurance company it was my fault? ›

If you admit blame, even a small portion, for an accident, you provide grounds for the insurer to deny your claim, make lowball settlement offers and dispute liability for your damages. Of course, you should never lie to an insurance company, but you don't have to offer them more information than they need.

How do you describe car body damage? ›

Car body damage can range from simple dings and scratches to major structural issues affecting the vehicle's functionality. Factors such as weather, collisions, accidents, or even a stray shopping cart can contribute to these damages.

What do you write after an accident? ›

Describe How the Accident Happened

the time and weather. every detail of what you saw and heard and felt—twists, blows, and shocks to your body immediately before, during, and right after the accident, and. anything you remember hearing anyone—a person involved in the accident or a witness—say about the accident.

How do you describe a minor car accident? ›

A minor car accident is typically low speed and low impact, with only minor vehicular damage. Any injuries sustained in the accident are typically muscular or soft tissue only. Some car accident minor injuries include – pain in your neck and shoulders, headaches, muscle ache, or sprains.

What happens if you disagree with insurance adjuster? ›

Dispute the Decision and File a Complaint

Many policies allow you to request arbitration through the insurance company. You'll present evidence to an independent adjuster, who then makes a binding settlement determination. You can also file a complaint with your state department of insurance.

What should you not say to homeowners insurance? ›

Admitting Fault, Even Partial Fault.

Avoid any language that could be construed as apologetic or blameful.

How do I interview a claims adjuster? ›

General claims adjuster interview questions
  1. Tell me something about yourself.
  2. Why do you want to be a claims adjuster?
  3. Are you comfortable working nights and weekends?
  4. What do you know about our company?
  5. Why do you want to work here?
  6. Where do you see yourself in five years?
  7. What's your greatest strength?
Jan 26, 2023

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