What Is General Liability Insurance? (2024)

What Is Liability Insurance?

General liability insurance (GLI) can help cover claims that your business caused bodily injury or property damage. General liability insurance (GLI) is sometimes called business liability insuranceorcommercial general liability insurance or comprehensive general liability (CGL). You can get GLI as a standalone policy or bundle it with other key coverages through a Business Owner’s Policy (BOP).

What Is General Liability Insurance? (1)We’re here to help you understand what business liability insurance coverages your company may need. Whether it’s learning what general liability insurance covers or getting a general liability insurance quote, we’re here to help.

What Does General Liability Insurance Cover?

General liability insurance helps cover costly claims that can come up during normal business operations. If you don’t have coverage, you’d have to pay for thesegeneral liability insurance costs out of pocket.

A general liability insurance policy can help cover claims that your business caused:

  • Third-party bodily injury: If a customer gets hurt after slipping and falling in your store, they can sue your business. Your insurance policy includes bodily injury liability coverage, so it can help pay for their medical bills.
  • Third-party property damage: If you or your employees work at a client’s house, your business faces a risk of causing property damage. Property damage liability coverage can help pay for repair or replacement costs if your business damages someone else’s belongings.
  • Reputational harm: Someone can sue your business for libel or slander because of something you or your employees said. If this happens, general liability insurance can help cover your legal costs to defend your business.
  • Advertising injury: Your business can get sued for copyright infringement. For example, a photographer can sue you if you use their photo in your ads without permission.

Be aware that general liability insurance doesn’t cover every kind of claim. For example, it doesn’t help your business with claims of:

  • Work-related injuries or illnesses sustained by employees, whichworkers’ compensation insurance can help cover. This insurance can help pay for their medical expenses and ongoing care costs.
  • Damage to your own business property, whichcommercial property insurance can help with.
  • Mistakes made in your business’ professional services, whichprofessional liability insurance can help cover.

What Are the Types of Liability Insurance?

In addition to GLI, there are other types of liability insurance that most insurance companies recommend:

  • Commercial umbrella insuranceprovides additional limits on top of some of your existing liability policies to help pay for expensive claims.
  • Employment practices liability insurancecan help cover your legal defense costs and settlements or judgments if a current or former employee sues you for employment-related harassment, discrimination or wrongful termination.
  • Management liability insurancehelps protect your business’ directors and officers from costly claims.
  • Commercial auto insurancehelps protect you and your employees on the road if you’re driving a car for business.

Why Do You Need General Liability Insurance?

Liability claims aren’t uncommon and can get expensive. In fact, 4 out of 10 small businesses will likely experience a liability claim in the next 10 years.** Slips and falls are the leading cause of emergency room visits.1 The average cost of this kind of claim is $35,000. If a claim leads to a lawsuit, it can increase its average cost to more than $75,000 to defend and settle.** Without general liability insurance, your business would have to pay for these costs out of pocket and it can put you out of business.

You may also need general liability insurance before you can work with other businesses. Some companies may ask you to provide proof of insurance, also known as a certificate of insurance.

Still asking yourself “what is liability insuranceand why is it important?” Find out more by getting a quote.

What Is the General Liability Coverage That’s Right for My Business?

What Is General Liability Insurance? (2)Even though every business is unique, each one can benefit from having general liability coverage. We can work with you to customize your policy so you get the coverage amounts that are right for your business.

We’re backed by more than 200 years of experience and have helped over 1 million small business owners. We’re here to do the same for yours. We can help answer the question of “what is general liability coverage?” If you’re looking for a quote, trying to find out what yourbusiness’ general liability class code is or need help going through the claims process, our specialists are here for you. Our team consistently receives top scores for customer satisfaction in general liability insurance reviews, so you can have peace of mind knowing we’ve got your back.*

Get ageneral liability insurance quote today and learn how we can help protect your small business.

Last Updated: August 14, 2023

** Based on an analysis of five years of claims data (2010-2014) from more than 1 million Hartford Business Owner’s Policies.

1 National Fall Safety Institute, “Slip & Fall Quick Facts”

Additional disclosures below.

Learn More About General Liability Insurance

Watch this video for more information about your coverage options.

What Is General Liability Insurance? (2024)

FAQs

Is general liability worth it? ›

Your GLI policy can help pay for your legal fees and settlement costs. Without general liability insurance coverage, your business would have to pay out of pocket for costly claims that could come up during normal business operations.

What does general insurance cover? ›

General insurance covers home, your travel, vehicle, and health (non-life assets) from fire, floods, accidents, man-made disasters, and theft. Different types of general insurance include motor insurance, health insurance, travel insurance, and home insurance.

What is the difference between comprehensive and general liability insurance? ›

So what's the difference? We'll let you in on a little secret: Comprehensive general liability and general liability insurance are the same thing. That's the short answer. (For the longer answer, read on.)

What is the difference between general liability and business insurance? ›

General liability insurance helps protect you from claims that your business caused bodily injury or property damage. It can also protect you if someone sues you for advertising injury. Commercial property insurance covers your business' physical location and equipment, whether you own or lease it.

How much is a $2 million dollar insurance policy for a business? ›

How much is a 2-million dollar insurance policy for a business? On average, an insurance policy that offers coverage for up to $2 million can cost about $30 a month in premiums.

Why carry general liability insurance? ›

General liability insurance

This coverage protects against financial loss as the result of bodily injury, property damage, medical expenses, libel, slander, defending lawsuits, and settlement bonds or judgments.

What does general insurance not cover? ›

A typical commercial general insurance policy covers accidental damage or injuries but does not cover injuries that are intentional or could be expected to happen.

What are the top 3 types of insurance? ›

Then we examine in greater detail the three most important types of insurance: property, liability, and life.

What risks does general insurance cover? ›

General insurance covers a broad range of risks, including theft, fire, liability for personal injury, damage to property, and even business interruption. It's essential to have general insurance in place to protect yourself from financial losses resulting from these risks.

Why do people get cross liability coverage? ›

When an insurance contract covers multiple parties, cross-liability provides coverage for both parties if one makes a claim against the other. Cross-liability coverage treats the different parties—covered under the same contract—as if they have their own separate policies.

Why is comprehensive insurance so expensive? ›

The cost of your comprehensive insurance might increase if you file a claim, live in an area with high crime or bad weather, or if repair costs rise.

What is the difference between full coverage and liability insurance with comprehensive? ›

What Is the Difference Between Liability and Full Coverage? Liability car insurance only covers damages to other vehicles or injuries to other people when you're driving. Full coverage insurance includes liability coverage along with other types of insurance to protect not only others, but also yourself on the road.

Does a business owners policy cover general liability? ›

It helps pay for medical payments and property damage if someone other than an employee gets hurt or if your business is held responsible for damaging someone's property. A business owner's policy (or BOP insurance) includes general liability insurance.

Is general liability insurance an expense or liability? ›

General liability insurance is usually tax-deductible because the IRS considers your policy payments to be a business expense. Keep track of all the payments you make toward your policy, as that will be important when you file your taxes at the beginning of the year.

Why do all businesses must have liability insurance? ›

General liability insurance can help cover expenses if you are responsible for a non-employee injury involving your business or damage to property you don't own. Professional liability insurance protects from liability in the case of negligence or a mistake in professional duties.

Can you self insure general liability? ›

Some large businesses may choose to self-insure to save money and control costs for their commercial property, auto and general liability coverages. When a business chooses this route, they don't buy a plan from an insurance company.

How much is a $5 million dollar business insurance policy? ›

A $5 million umbrella policy costs around $375 to $525 per year, on average. Every policyholder's umbrella insurance premium will vary based on their personal risk factors, so individuals who own more cars or properties will be more expensive to insure, as will people who are particularly likely to be sued.

What triggers a general liability policy? ›

Under an occurrence policy, the occurrence of injury or damage is the trigger; liability will be covered under that policy if the injury or damage occurred during the policy period. Under a claims-made policy, the making of a claim triggers coverage.

What damages are covered by a CGL policy? ›

A Commercial General Liability (CGL) policy protects your business from financial loss should you be liable for property damage or personal and advertising injury caused by your services, business operations or your employees.

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