Why do banks ask why I'm withdrawing cash? (2024)

Hi Cash Lovers,

Bank customers who withdraw cash from a bank teller are increasingly being questioned about the reason for the withdrawal.

There are plenty of viral videos on social media of people trying to withdraw their own money from their own account and being asked for more information by bank staff.

I don’t like arguing with bank staff or checkout workers. There are some good examples of bank staff saving customers from losing their money to scammers by asking a few questions.Sometimes (smaller) banks need to be told in advance about big withdrawals.

Withdrawals over $10,000 may trigger Anti-Money Laundering and Terrorism Financing red flags and cause the bank to ask questions about your cash. These should be pretty easy to answer and leave with your money.

For withdrawals under $10,000 there is less reason for the bank to want to know why you want your own cash.

It feels like bank staff are managing the demand for physical cash in each branch and generally always steering us toward digital transactions. Commonwealth Bank wants to ban cash transactions over $500.

Hopefully, unless there is reason to suspect that a customer might be getting scammed, bank staff can get back to assisting us to get our own cash.

“Banks need to hand over our money and say, ‘Thank you have a nice day’,”

Only cash is private, reliable and surcharge-free.

Please share our petition calling for government to protect our right to access cash and our right to sue cash to buy food and essential groceries:

https://www.change.org/BankingAndCashGuarantee

This campaign is now huge and making a big difference. Here I am talking to Sunrise on 7 and here is Natalie Barr on Sunrise this week talking about cash.

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Why do banks ask why I'm withdrawing cash? (2024)

FAQs

Why do banks ask why I'm withdrawing cash? ›

Withdrawals over $10,000 may trigger Anti-Money Laundering and Terrorism Financing red flags and cause the bank to ask questions about your cash. These should be pretty easy to answer and leave with your money. For withdrawals under $10,000 there is less reason for the bank to want to know why you want your own cash.

Why do banks ask what your cash withdrawal is for? ›

ask me for additional information when I make a large deposit or withdrawal? Yes. The bank may be asking for additional information because federal law requires banks to complete forms for large and/or suspicious transactions as a way to flag possible money laundering.

How much cash can you withdraw in the bank without being questioned? ›

That said, cash withdrawals are subject to the same reporting limits as all transactions. If you withdraw $10,000 or more, federal law requires the bank to report it to the IRS in an effort to prevent money laundering and tax evasion.

Do banks get suspicious of cash withdrawals? ›

Types of Suspicious Activities Banks Look Out For

Large Cash Transactions: Banks may monitor cash transactions that exceed a certain threshold, as these transactions can be indicative of money laundering or other illegal activities.

Why do banks ask what you are doing with your money? ›

It enables us to realize what financial transactions are standard for the customer, and which transactions may be considered non-standard – aiming to prevent the potential financial crime and the loss of customer funds.

Do I have to tell the bank why I am withdrawing cash? ›

This will include asking you questions about the purpose of your cash withdrawal, and in some cases, for supporting documentation such as an invoice. This helps us validate the withdrawal as genuine and protect you against fraud and scams.

Do banks have the right to ask why you are withdrawing money? ›

Do bank tellers have the authority to inquire about the purpose behind large cash withdrawals from customer accounts? Yes, bank tellers are allowed to ask why you are withdrawing a lot of cash from your account.

Do you get flagged for withdrawing cash? ›

Ever since the Bank Secrecy Act of 1970, banks have been required to report any transaction involving $10,000 or more to the federal government, whether it's a cash deposit or a withdrawal.

What to say to the bank when withdrawing cash? ›

Be sure to fill in the date, the name on the account, and the account number. If you don't know where to find the checking account number, a teller will be able to look it up with your ID and/or debit card. Then enter the amount of cash you wish to receive.

Can a bank refuse a large cash withdrawal? ›

In some instances, we may decline the cash withdrawal based on the information provided surrounding the transaction. This would only ever be in situations where we need to safeguard our customers.

Can a bank ask where cash came from? ›

It is Bank's policy to ask for the source of money (if you are depositing), or what the money will be used on (if you are withdrawing) some money on certain limit. It doesn't matter who you are, the Bank will ask you nonetheless, and they do some reporting to Authority as well.

What is a red flag in banking? ›

What is an AML red flag? AML red flags are warning signs, such as unusually large transactions, which indicate signs of money laundering activity. If a company detects one or more red flags in a customer's activity, it should pay closer attention.

What triggers suspicious bank activity? ›

Suspicious transactions are any event within a financial institution that could be possibly related to fraud, money laundering, terrorist financing, or other illegal activities. Suspicious transactions are flagged to be investigated, but many suspicious transactions are simply false positives.

Can banks ask where your cash comes from? ›

Banks may ask where the money in your account comes from or how you plan to use it. Bank tellers are instructed to document actions that are out of place with an unusual transaction report (UTR) or Suspicious Activity Report (SAR).

Do banks question large cash withdrawals? ›

Thanks to the Bank Secrecy Act, financial institutions are required to report withdrawals of $10,000 or more to the federal government. Banks are also trained to look for customers who may be trying to skirt the $10,000 threshold. For example, a withdrawal of $9,999 is also suspicious.

Can a bank refuse to give you all your money? ›

Yes. Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit.

Do you have to tell the bank what the money is for? ›

In short, yes. While most reasons won't stop you from obtaining a personal loan, you'll need to explain why you need the money you're borrowing. You can generally use the loan proceeds however you see fit, but some lenders have restrictions. Plus, the loan purpose could impact the loan terms you receive.

What to tell the bank when withdrawing money? ›

Be sure to fill in the date, the name on the account, and the account number. If you don't know where to find the checking account number, a teller will be able to look it up with your ID and/or debit card. Then enter the amount of cash you wish to receive.

What do banks require for cash withdrawal? ›

Withdraw money in person from the bank

Talk to a teller: Money can be withdrawn directly via a bank teller, although you will need to provide a proof of identity such as your Debit card and PIN or a government-issued ID.

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