Depending on your query, we have information here to help answer our most frequently asked questions on transactions, including what to do if you want to understand why your transaction has been declined, locate a direct debit, know why your funds aren’t available yet, and much more.
If your query is about your credit card transactions, or you don’t recognise a transaction on your credit card statement, we’ve got a step-by-step guide on how to check your transactions and lodge a queryif a transaction looks unfamiliar.
We have several ways to help you access your transaction and account balance information when it suits. These include ANZ Internet Banking, mobile banking and phone banking. For more information on:
BSB stands for bank, state and branch number. It identifies the bank, branch and state in which you opened your account.
Your account number is the identification number associated with your account. Every account has one. For credit cards your account number is your 16-digit card number shown on the front of your card.
You can find your BSB and account number several ways:
By logging into ANZ Internet banking. Your BSB and account number will be displayed on the home page. The first 6 digits are your BSB number (if applicable) followed by your 9-digit account number.
On the ANZ Branch locator tool. Your BSB number can be found by searching for the branch in which you opened your account. The BSB number will show in the search results alongside the branch location and hours of operation.
On your statements. Your BSB and account number will appear on your statement copies. The first 6 digits are your BSB number followed by your 9-digit account number.
On ANZ Phone Banking.You can hear your BSB and account number by calling13 13 14and following the prompts. You can access this service 24 hours a day, 7 days a week from any touch tone phone anywhere in Australia for the cost of a local call.
How do I withdraw a large sum of money from an ANZ branch?
Please contact the chosen branch before making the withdrawal so that the branch can confirm when it will be available for collection.
Investment strategy. We aim to grow your wealth through domestic and global opportunities, including managed equity portfolios, diversified discretionary investments and yield enhancement.
ANZ - Australia and New Zealand Banking Group Limited. ANZ is one of the largest companies in Australia and New Zealand and a major international banking and financial services group. ANZ is one of the top 50 banks in the world and is Australia's leading bank in Asia.
What if I need help with phone banking or forget my telecode? One of our customer service consultants can help; call us on 13 13 14 between 8am and 8pm.
The ANZ Group includes a number of companies that provide financial services, insurance, superannuation and investment services. You should refer to the section headed “ANZ's business interests and associations” on page 14 for more information.
You may receive a call claiming to be from ANZ asking you to authorise a transaction on your account. The call is commonly delivered as a recorded message (asking you to press 1 to proceed), however, it may also be someone cold calling you posing as an ANZ officer.
Text messages notifying you of the progress of your home loan application; An email notifying you of the status of your credit card account application. You can contact us at any time if you do not want to receive marketing electronic messages.
Can I delete transactions? No. Once the transaction is processed to your account, you can't cancel or delete the transaction. However, you may lodge a transaction dispute if applicable.
Have your ANZ customer number on hand, and then call us on 0800 269 296 (overseas +64 4 470 3142, charges may apply), Monday to Friday 8am - 8pm, Saturday and Sunday, 8am - 6pm.
Set yourself up. Remember to set up your ANZ Internet Banking, ANZ App and ANZ Phone Banking before you go, so that you can access your ANZ accounts while travelling.
Use your ANZ Visa Debit card anywhere Visa is accepted. Shop online or in stores both in New Zealand and overseas, and withdraw cash at thousands of ATMs worldwide, using money from your ANZ account.
Address: Suite 461 73643 Sherril Loaf, Dickinsonland, AZ 47941-2379
Phone: +2678139151039
Job: International Administration Supervisor
Hobby: Dowsing, Snowboarding, Rowing, Beekeeping, Calligraphy, Shooting, Air sports
Introduction: My name is Catherine Tremblay, I am a precious, perfect, tasty, enthusiastic, inexpensive, vast, kind person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
