Understanding Your Insurance Policy | Department of Insurance, SC (2024)

Understanding Your Insurance Policy | Department of Insurance, SC (1)An insurance policy is a legal contract between the insurance company (the insurer) and the person(s), business, or entity being insured (the insured). Reading your policy helps you verify that the policy meets your needs and that you understand your and the insurance company’s responsibilities if a loss occurs. Many insureds purchase a policy without understanding what is covered, the exclusions that take away coverage, and the conditions that must be met in order for coverage to apply when a loss occurs. The SCDOI would like to remind consumers that reading and understanding your entire policy can help you avoid problems and disagreements with your insurance company in the event of a loss.

The Basics of an Insurance Contract

There are four basic parts to an insurance contract:

  • Declaration Page
  • Insuring Agreement
  • Exclusions
  • Conditions

It is important to understand that multi-peril policies may have specific exclusions and conditions for each type of coverage, such as collision coverage, medical payment coverage, liability coverage, and so on. You will need to make sure that you read the language for the specific coverage that applies to your loss.

The Declaration Page

This page is usually the first part of an insurance policy. It identifies who is the insured, what risks or property are covered, the policy limits, and the policy period (i.e. time the policy is in force).

For example, the Declarations Page of an automobile policy will include the description of the vehicle covered (e.g. make/model, VIN number), the name of the person covered, the premium amount, and the deductible (the amount you will have to pay for a claim before an insurer pays its portion of a covered claim).

Similarly, the Declarations Page of a life insurance policy will include the name of the person insured and the face amount of the life insurance policy (e.g. $25,000, $50,000, etc.).

The Insuring Agreement

This is a summary of the major promises of the insurance company and states what is covered. In the Insuring Agreement, the insurer agrees to do certain things such as paying losses for covered perils, providing certain services, or agreeing to defend the insured in a liability lawsuit. There are two basic forms of an insuring agreement:

  • Named–perils coverage, under which only those perils specifically listed in the policy are covered. If the peril is not listed, it is not covered.
  • All–risk coverage, under which all losses are covered except those losses specifically excluded. If the loss is not excluded, then it is covered. Life insurance policies are typically all-risk policies.

The Exclusions

Exclusions take coverage away from the Insuring Agreement. The three major types of Exclusions are:

  • Excluded perils or causes of loss
  • Excluded losses
  • Excluded property

Typical examples of excluded perils under a homeowners policy are flood, earthquake, and nuclear radiation. A typical example of an excluded loss under an automobile policy is damage due to wear and tear. Examples of excluded property under a homeowners policy are personal property such as an automobile, a pet, or an airplane.

The Conditions

Conditions are provisions inserted in the policy that qualify or place limitations on the insurer’s promise to pay or perform. If the policy conditions are not met, the insurer can deny the claim. Common conditions in a policy include the requirement to file a proof of loss with the company, to protect property after a loss, and to cooperate during the company’s investigation or defense of a liability lawsuit.

Definitions

Most policies have a Definitions section, which defines specific terms used in the policy. It may be a stand-alone section or part of another section. In order to understand the terms used in the policy, it is important to read this section.

Endorsem*nts and Riders

An insurer may change the language or coverage of a policy at the time of the policy renewal. Endorsem*nts and Riders are written provisions that add to, delete, or modify the provisions in the original insurance contract. In most states, the insurer is required to send you a copy of the changes to your policy. It is important that you read all Endorsem*nts or Riders so you understand how your policy has changed and if the policy is still adequate to meet your needs.

Want to Review Your Policy?

To obtain a copy of your insurance policy, please contact your insurance agent or company.

Understanding Your Insurance Policy | Department of Insurance, SC (2024)

FAQs

How to answer insurance questions? ›

Below are some best practices to consider:
  1. Contact a lawyer. ...
  2. Keep in mind that despite the friendliness of the person taking your statement, that person is not your friend. ...
  3. Ask specifically that your statement not be recorded. ...
  4. Give brief answers. ...
  5. Don't volunteer information. ...
  6. Answer only the question asked.

How do you read and understand an insurance policy? ›

How to read your insurance coverage
  1. Read the overview on your declarations page. ...
  2. Learn insurance terminology. ...
  3. Train your eagle eye and read the fine print. ...
  4. Ask yourself questions. ...
  5. See what's covered (your insuring agreement) ...
  6. See what's not covered (your exclusions)

How do you explain an insurance policy? ›

An insurance policy is a legal contract between the insurance company (the insurer) and the person(s), business, or entity being insured (the insured). Reading your policy helps you verify that the policy meets your needs and that you understand your and the insurance company's responsibilities if a loss occurs.

What is insurance answers? ›

It offers financial compensation on any loss other than death. General insurance covers the loss or damages caused to all the assets and liabilities. The insurance company promises to pay the assured sum to cover the loss related to the vehicle, medical treatments, fire, theft, or even financial problems during travel.

How to answer why insurance? ›

Sample Answer: I've always been interested in helping people and making sure that they are protected. Insurance is a great way to do that. I want to help people understand how insurance works and why it's important to have it.

Why does insurance ask so many questions? ›

Insurance companies can provide personalized premiums based on your risk factors by asking questions. Those with a clean driving record and a low likelihood of accidents may enjoy lower rates. This ensures that you pay a fair premium based on your individual circ*mstances.

What is the simplest way to understand life insurance? ›

What Is Life Insurance? Life insurance is a contract between you and an insurance company. In exchange for your premium payments, the life insurance company will pay a lump sum known as a death benefit to your beneficiaries after your death, as long as your policy is in force.

Why is it important to understand insurance? ›

Insurance is your financial plan's safety net – having the right insurance at the right amount protects you and your family from unforeseen events and provides a baseline financial cushion.

Why is it important to understand insurance terms? ›

As a consumer it is important to familiarize yourself with automobile insurance terms, so you can understand what coverage the insurance company offers for your protection and what coverage best meets your needs and fulfills your requirements under the law.

How do you explain insurance for dummies? ›

Insurance is a contract, represented by a policy, in which a policyholder receives financial protection or reimbursem*nt against losses from an insurance company. The company pools clients' risks to make payments more affordable for the insured.

What is insurance explained simply? ›

Insurance is a contract between an individual or business with an insurance company to help provide financial protection and mitigate the risks associated with certain situations or events. There are various types of insurance available, including health, dental and vision, life, auto, and legal insurance.

What are the four main parts of an insurance policy? ›

What Are the Parts of an Insurance Policy?
  • A financial advisor can help you compare different types of insurance coverage for your needs.
  • Declaration page. The declaration page is usually the first page of an insurance policy. ...
  • Insuring agreement. ...
  • Exclusions, limitations and conditions. ...
  • Riders. ...
  • Definitions.
Jun 22, 2022

What are the 7 principles of insurance? ›

Principles of Insurance
  • Principle of Utmost Good Faith. This is a primary principle of insurance. ...
  • Principle of Insurable Interest. ...
  • Principle of Proximate Cause. ...
  • Principle of Subrogation. ...
  • Principle of Indemnity. ...
  • Principle of Contribution. ...
  • Principle of Loss Minimisation.

How to explain insurance in an interview? ›

Insurance is a type of contract represented by a policy. It is a contract between the policyholder and the insurance provider. Insurance is a kind of protection from financial loss. It is a form of risk management and is mainly used to hedge against the risk of an uncertain loss.

How to crack an Allianz interview? ›

Be prepared to show us why you want to work for us, why we should hire you, and what experiences and skills make you the right candidate for the position. In addition to evaluating your professional skills, interviews are designed to assess your soft skills and ensure that they reflect our company culture.

How do you answer an insurance adjuster question? ›

You may provide the most basic details such as your name and contact info, the location and date of the crash, and what car you were driving. Other than that, politely decline to give more details. You have the right to refuse to answer the adjuster's questions or to consult with a car accident lawyer first.

How do I talk like an insurance agent? ›

Hook your prospect with a strong opening sentence: It should address the needs of customers and why do they need insurance. Address their pain points: Most insurance customers tend to have common questions, and these are usually their concerns. It may include the premium amount, coverage, and even claims.

What should you say in an insurance statement? ›

Stick to what you know for sure and be clear and concise in your answers. If you do not know the answer to a question, say so, rather than guessing or making assumptions. “I can't be sure, but I'll bet the other driver was on the phone” is classic speculation that is best left out of a statement.

What should I say in an insurance claim? ›

However, it is paramount you only state the facts and do not speculate. Avoid any discussion of fault or injuries. If they ask you directly what happened, you can tell them you would prefer to give a written statement.

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